The New Democracy (“TND”, “we”, “our”, or “us”) is an educational and leadership development platform offering registrations for workshops, masterclasses, seminars, training programs, and similar events.
This Shipping Policy explains how registrations and related communications are delivered to participants.
1. Nature of Our Services
The New Democracy provides digital event registration services only.
We do not sell or deliver any physical products through this website.
Accordingly, no physical shipping or courier services are involved in the registration process.
2. Registration Confirmation
Upon successful completion of:
- Registration form submission, and
- Successful payment through our authorized payment gateway,
participants will receive a confirmation through the contact details provided during registration.
The confirmation may include:
- Registration confirmation
- Payment acknowledgement
- Event details
- Important instructions
- Future event-related updates
3. Delivery Method
All communications relating to your registration are delivered electronically through one or more of the following channels:
- SMS (where applicable)
- WhatsApp (where applicable)
- Telephone communication (if required)
No printed confirmation or physical documents will be sent unless specifically announced by The New Democracy.
4. Delivery Timeline
Registration confirmations are generally sent shortly after successful payment.
In certain situations, delivery of confirmation messages may be delayed due to:
- Payment verification
- Technical maintenance
- Internet connectivity issues
- Email service delays
- Other unforeseen technical circumstances
If you do not receive your confirmation within a reasonable period after successful payment, you may contact our support team for assistance.
5. Digital Event Access
Where applicable, participants will receive event-related information before the scheduled program, which may include:
- Event venue details
- Reporting instructions
- Event schedule
- Entry guidelines
- Other important participant information
Such information will be shared electronically through the registered contact details.
6. Incorrect Contact Information
Participants are responsible for providing accurate:
- Email Address
- Mobile Number
- Other registration details
The New Democracy shall not be responsible for delays or non-delivery of communications resulting from incorrect or incomplete information submitted during registration.
7. Failed Delivery
If an email or message cannot be delivered because of:
- Incorrect email address
- Full mailbox
- Spam filters
- Mobile network issues
- Invalid phone number
participants should contact The New Democracy using the details provided below so that reasonable assistance can be provided.
8. Contact Us
If you have any questions regarding this Shipping Policy or your registration delivery, please contact us:
The New Democracy
Website: https://thenewdemocracy.in
Email: contact@thenewdemocracy.in
Support Hours: Monday to Saturday, 10:00 AM to 6:00 PM (IST)