The New Democracy (“TND”, “we”, “our”, or “us”) is committed to providing a transparent registration process for our workshops, masterclasses, seminars, training programs, and related events.
Please read this Cancellation & Refund Policy carefully before registering for any event.
1. Registration Cancellation
Participants may choose not to attend an event after completing their registration. However, cancellation of participation does not automatically entitle the participant to a refund.
If you wish to cancel your registration, you may inform us by contacting our support team using the contact details provided below.
2. Refund Policy
All registration fees paid for events conducted by The New Democracy are strictly non-refundable.
Once a registration is successfully completed and payment has been received, no refund shall be issued for:
- Change of personal plans
- Inability to attend the event
- Scheduling conflicts
- Travel or accommodation issues
- Medical or personal reasons
- Any other participant-specific circumstances
Participants are advised to carefully review the event details before completing their registration.
3. Event Cancellation by The New Democracy
In the unlikely event that The New Democracy cancels an event due to unforeseen circumstances or operational requirements, participants will be informed through their registered contact details.
In such cases, The New Democracy may, at its sole discretion:
- Reschedule the event and transfer the registration to the new date, or
- Offer an appropriate alternative solution, where applicable.
Any decision regarding cancellations initiated by The New Democracy shall be communicated directly to registered participants.
4. Event Rescheduling
If an event is postponed or rescheduled, registered participants will be notified as early as reasonably possible.
Registrations will generally remain valid for the revised event date unless otherwise communicated by The New Democracy.
5. Failed or Duplicate Payments
If:
- A payment is deducted from your account but the registration is not successfully completed due to a technical issue, or
- You are charged more than once for the same registration,
please contact us with the relevant payment details.
After verification, any duplicate or unsuccessful transaction, where funds have been received in error, will be reviewed and resolved appropriately.
6. Payment Gateway Issues
The New Democracy is not responsible for delays, interruptions, or temporary failures caused by third-party payment gateways, banks, UPI providers, or other financial institutions.
Participants experiencing payment-related issues are encouraged to contact us for assistance.
7. Contact Us
For any questions regarding cancellations, payments, or registration-related issues, please contact:
The New Democracy
Website: https://thenewdemocracy.in
Email: contact@thenewdemocracy.in
Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)